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• 

  Nintendo Licensed Super Mario Character Kit - Mario Kart (3DS DSi DS Lite)

  from Send It

  only: £14.99

Zavvi.com has established itself as a specialist entertainment retailer for ever-popular Video Games, DVD, Blu-ray, Music not to mention a great new range of clothing, toys, gadgets and more. Whether you’re looking to find a dvd for a great night in, interactive game for endless hours or entertainment or the latest from the music scene you’ll find it all and more on Zavvi.com

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 04/10/2011
  2 out of 5

  I've been obsessed with Dead Island for a while now, so when I saw it on Zavvi for pre-order I immediately bought it. This was about 3 or 4 months ago. Excited about it finally reaching the September release, I was expecting it to arrive in about 1-2 weeks (I live in Australia and because Zavvi is based in the UK I always expect at least a week before products arrive. So I was expecting it to arrive on, at the latest, the 24th of September. Imagine my surprise when I discover it still hasn't come yet, despite the fact that I got an email on them from the day of release, the 9th of september, telling me that thy had posted it and that it should arrive within in 7 working days. Nearly a month later, it still hasn't arrived. I sent an email to customer service 3 days ago asking about the delay. They still haven't replied. This is absolutely ridiculous. I realize that I live in Australia but IT SHOULD NOT TAKE THIS LONG. This always happens too. They always have some excuse. I preordered Guilty Gear XX Accent Core Plus and they took 4 weeks to tell me that there wasn't any of it in stock, and this was after already delaying the release date by a week. Then it was another 2 weeks after they finally got a bloody copy of it. 7 WEEKS FOR AN ITEM THAT WAS PRE-ORDERED. the same thing happened when I bought the GTA IV Complete Collection. IT SAID ON THE ITEM PAGE THAT IT WAS IN STOCK. but it wasn't. The service I'd absolutely disgusting. The only reason I use it is for the cheap prices.

• 23/01/2012
  1 out of 5

  Today I can affirm zavvi are thieves.
  They really think their customers are idiots.
  One item not received, you have to wait 30 days to open a ticket.
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  Then they'll send you many email WITHOUT the form attached, meaning you just can't get your money back.
  And it continues again and again.
  Checking the internet, they do this to a lot of people.
  Don't get trapped by the low prices, there are chances you'll never see your order