Established in 1998, Play.com is an award-winning retail business. We've seen massive growth over the past decade and now offer our customers a choice of nearly 8 million products. As well as offering our customers a fantastic range of great value products, we also offer a huge range of career opportunities from Web-Designers to Financial Analysts, and of course great Product Buying roles.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 07/11/2011
  1 out of 5

  3 items not arrived after nearly a month advisor said they will email claim form fine but didnt arrive after 2 hours call back as daughters birthday next day they said i could have to wait up to 24hr for an email claim form!
  
  I asked of they could send replacements in one parcel instead of three they declined, asked if they would send next day delivery they said no they would send secound class! asked for manager -none availible. told they then could take up to 5 days to dispatch they would not budge

• 26/11/2011
  1 out of 5

  I chased up on order after 9 working days of waiting, told to wait for 3 WEEKS before contacting them.
  
  I dont understand why they can't look at the order now as it is unlikely to turn up. If I want to return the product if it ever turns up I will get charged for the non pleasure.
  
  Dont use them especially if ordering for Xmas with this experience you'll be lucky to get anythin